Elevate the Experience! Pivotal Operations Practice (P.O.P.) is a firm built on my passion for serving businesses through building strong, sustainable foundations. My excitement, happiness, and success lie in delivering exceptional service while empowering individuals and organizations to reach their full potential. Together, we’ll create lasting impact, build a legacy, and cultivate whole-being wealth that transcends business success.

Who Am I? Well, let’s start with my name LaToya Ball. With over 17 years of experience in operations, human resources, business strategy, corporate sustainability, and more, I’ve had the opportunity to work with organizations that understand the importance of aligning passion, purpose, and profit. I’m a proud graduate of the University of Maryland, where I earned my B.S. in Business Administration, and I’ve honed my skills in strategic planning, organizational development, and process optimization along the way.

What Do I Do? I focus on empowering leadership teams with emotional intelligence to drive meaningful results. I’m passionate about helping organizations save money, improve compliance, and increase overall effectiveness, all while fostering an environment of growth. My hands-on approach and commitment to excellence have allowed my team and I to successfully guide businesses through complex projects, delivering lasting impact and results that matter.

Why Pivotal Operations Practice? P.O.P. is where I get to combine my love for collaboration, my belief in the power of relationships, and my dedication to creating balanced environments for leadership teams to thrive. I truly believe that a whole-being approach—where success, personal fulfillment, and professional growth go hand in hand—is key to building sustainable businesses. I’m excited to partner to create a space where passion, innovation, and success meet. Together, we can build something lasting and impactful.